Free Previews & Unlimited Revisions

Every custom art order comes with a free preview. Nothing is printed until you've seen your artwork and told us you love it.

How it works

  1. Place your order and upload your photo. Our team checks every photo. If yours won't give the best result, we'll email you and help you choose another.
  2. Get your free preview in 1–2 days. A real artist designs your artwork by hand, and we email you a link to review it.
  3. Ask for as many changes as you like. Want a different expression, a fur colour adjusted or a name changed? Request edits from your preview link. Revisions are free and unlimited.
  4. Approve it, then we print. We only send your artwork to print once you approve it.

Our happiness promise

If your order arrives and you don't love it, we'll redo the artwork and replace it free of charge. If it arrives damaged, we'll replace it.

Questions

Is the preview really free? Yes. Every custom art order includes a free preview and unlimited revisions. There's nothing extra to pay.

How do I request a change? Use the link in your preview email to tell your artist what you'd like changed. They'll send you an updated preview.

Need it sooner? Add the rush upgrade at checkout and your artist will start on your order straight away.

Start your portrait · Pet photo guide · Contact us