Free Previews & Edits
5 Star Reviews
Of course. We offer free, unlimited revisions on all orders. We want to make sure you're 100% satisfied. You'll get an email when your design is ready to review.
Our custom pet knitwear only allows 1 pet on the garment. Our cotton sweatshirts allow up to 2 pets per garment.
if you don't like your artwork, you can request changes. We'll edit the artwork and send it back to you for another look. We ship once you're happy with your order.
If you don't like your item once received, we'll redo the art and replace it free of charge.
We have size guides on all product pages. But if your item does not fit, we'll replace it free of charge.
If you don't like your design we'll edit it free of charge until you say you love it. If you receive your order and for some reason you don't like it, we'll redo the design and replace it for you.
We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email
Photos that work best are taken in good, natural lighting, and at eye-level with your pet.
Yes, we've shipped over 600,000 pet portraits all over the world and we always use fully tracked shipping methods. You will receive your tracking number via email.